Cole, Kris. Crystal Clear Communication: Rahasia Kejernihan Komunikasi. - Jakarta: PT. Elex Media Komputindo, 1997. - xiii, 247p. ilus, 23 cm. ISBN: 9792002286 Subjects--Topical Terms: Komunikasi--TeoriKomunikasi--Proses LC Class. No.: P95 / .C578 2002 Dewey Class. No.: 302.2